I recently purchased a home that had a Google Nest doorbell already installed. When I try to link it to my app, it tells me the doorbell is already linked to someone's account. I contacted the previous owner and she's unable to remove the doorbell from her account. How can I link this doorbell to my account if she can't unlink it from her account.
Understood — thanks for trying. If the doorbell is still linked to the previous owner’s account you can follow the camera deactivation steps.
Use the Nest app to update the camera's Wi-Fi settings to reflect the original SSID. You can also visit the article Change camera and doorbell Wi-Fi settings to get the steps on how to complete the pairing process.
Let me know how it goes.
I appreciate your help, Forcefly.