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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1552 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17656 Views
  • 0 replies
  • 7 kudos

Nest indoor camera will not connect.

I have had 3 Nest indoor cameras for about 2+ years. All `worked for a few months. One stopped working long ago. I uninstalled it about 2 weeks ago and rescanned. It worked for a few hours then quit. I have tried everything I can think of. Everything...

Hazulia by • Community Member
  • 1372 Views
  • 5 replies
  • 0 kudos

Google Nest Floodlight Wired Camera-Not pairing to Nest App

We purchased the Google Nest Floodlight Wired Camera to replace a nest camera that had died. We had it installed by a professional yesterday and realized upon setup that it does not pair back to our existing Nest app with our Nest Guard and our other...

aeb0024 by • Community Member
  • 1002 Views
  • 3 replies
  • 1 kudos

Nest Doorbell Battery Backplate

I need a new metal backplane after encountering an issue with mine, and the doorbell won't work without one. Is there a way to order or obtain a new backplate (just the plate)?

lboonin by • Community Member
  • 917 Views
  • 2 replies
  • 0 kudos

nest fllodlight outdoor mount

in this video the owner has a different backing plate, that does not require mounting to a junction box, instead an extended power line is routed to the camera, is this backing plate still avaliable and is this an older version of the nest floodlight...

leedav11 by • Community Member
  • 1137 Views
  • 4 replies
  • 0 kudos

Migrating

We have two outdoor iq cameras and getting a nest battery for over our garage. We have yet to migrate. I may just too nervous bout losing my saved videos and also billing. Will my billing for the two existing cameras becompromised? Also , will my sav...

Sdebar by • Community Member
  • 1860 Views
  • 7 replies
  • 0 kudos

Resolved! Nest hello backplate

HiMy Nest Hello backplate broke. That is, the topmost edge that should secure it.I see this is a fairly common issue. I was careful when trying to remove it, using the correct method. However the alu. "lip" was "brittle" and fell off , and this only ...

Kgiil by • Community Member
  • 1080 Views
  • 2 replies
  • 0 kudos

What's the point of 24/7 record if you can't save video

Why do I pay for subscription to get 24/7 recording when I can only save "Event" clips. The new cameras on Home app are missing some basic functions. Please break off Nest to it's own company again so that they can focus on creating a good product.

NitsDebr by • Community Member
  • 1155 Views
  • 3 replies
  • 6 kudos
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