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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1649 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17768 Views
  • 0 replies
  • 7 kudos

Nest Hello no power or light

Hi Nest Community,I am hoping that someone can help me with Nest Hello -Doorbell/Cam.Few days ago the Nest Hello stopped working because there was some electrical work that was done around the house. I thought that the old transformer was bad so I we...

TomN by • Community Member
  • 1124 Views
  • 3 replies
  • 1 kudos

Product Use on Nest App

When will the issue be resolved to allow new cameras to be merged onto the nest app? We do not want to use the google home app. It does not provide the same features or ease of use as the nest app.

SGarcia by • Community Member
  • 1500 Views
  • 4 replies
  • 1 kudos

We need to be able to view cameras history on the computer

I can't believe you can't view history on the pc. How is it possible that it's only on the phone. I'm sorry I don't own a large screen tablet or a phone to be able to see clearly on the cameras' history. This was a feature in the old nest app and it'...

feng2090 by • Community Member
  • 1302 Views
  • 3 replies
  • 2 kudos

Resolved! Nest cam and floodlight - floodlight appearing offline in app

I just installed the new floodlight and camera. I set them up in the Google Home app. The camera works fine but the light says it is offline. When I go outside the camera turns on and the lights turn on. Is anyone else having problems with the lights...

Bill4 by • Community Member
  • 28403 Views
  • 12 replies
  • 14 kudos

Resolved! My Doorbell is Peeling

I have a nest Hello and love it. Recently, the front started peeling. How can I get it repaired? The warranty is long over.

dschnur by • Community Member
  • 3948 Views
  • 10 replies
  • 0 kudos

Resolved! unable to access email for nest camera login

I no longer have access to the email I set up for login to my nest camera account. I have my login and password but google is asking to verify that it is me and I can't retrieve the email because I no longer have access to that email account. How can...

KT24 by • Community Member
  • 1772 Views
  • 2 replies
  • 0 kudos

Internet

I just change my internet service and camera is not connecting  

Nando305 by • Community Member
  • 1058 Views
  • 3 replies
  • 0 kudos

Nest gap in video

My bike was stolen last night during a gap in the available video between 11:14 PM and 11:29 PM. Why the gap?

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