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Nest Doorbell Battery Backplate

lboonin
Community Member

I need a new metal backplane after encountering an issue with mine, and the doorbell won't work without one. Is there a way to order or obtain a new backplate (just the plate)?

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. I have submitted the Request for a Replacement, and here is your Case Id: 2-5034000031744

 

Please note: once I have submitted your replacement request, I will be locking this post.

 

Best Regards,

Brad.

layneblount
Community Member

How would I go about getting as well?