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Nest Floodlight won't turn off

jphocea
Community Member

For a few months my floodlight was working as expected. A few days ago I started noticing that it would not turn off and stay on day and night. 

I tried turning off power and restarting it, no luck.

I also tried messing with the settings, including turning off all the options regarding what triggers the floodlight, still no luck. 

At this point I may need to reset the device and add it again but I was hoping to be able to fix the issue without going up on a ladder in the cold.

1 ACCEPTED SOLUTION

jphocea
Community Member

That was it! Thank you

View solution in original post

3 REPLIES 3

BG
Silver Product Expert
Silver Product Expert

The Floodlights themselves are listed separately under the "lights" section in the Google Home App, and the camera is listed separately under the Camera category of the Google Home App. You can go to both places to control the settings. It sounds like you are under the "Camera" settings to trigger what turns the floodlight off and on. Are you sure you looked under the "Lights" section of the Google Home App to see if it is simply turned on?

jphocea
Community Member

That was it! Thank you

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS