Nest Hello Doorbell was built with a NON-REPLACEABLE battery? Planned obsolescence!

[kevin-in-ky]

Seriously,

How many of you Nest Hello doorbell users knew there was a battery in there that was never intended to be user replaceable?  These doorbells are sealed with glue and were clearly not intended to be replaced when they battery failed.  This is the epitome of a building a device with planned obsolescence

Google, these doorbells with non-user replaceable batteries should be offered replacements.  This is unacceptable design.  ALL batteries fail.  You should have planned to have some method to open the doorbell for a user to replace the battery.  But instead you glued it shut and if a user tries to open it, it will never close correctly again.  TERRIBLE, irresponsible design.

Disgruntled Nest Owner

[MplsCustomer]

@kevin-in-ky 

I agree. The battery should be replaceable.

The internal batteries in all three of our Google Nest Hello Doorbells have now failed, in succession. Since Google Nest refused to replace the doorbells as they were past the 1-year warranty, we turned off the "Indoor chime" option (thereby keeping the doorbell from going offline for a minute whenever the doorbell button is pressed) and turned on the "Visitor announcements" option (https://support.google.com/googlenest/answer/7672451) to get notifications on our Nest Hubs and Nest Mini instead.

This is a locked thread on the issue, with over 1,000 replies, started in October 2021:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Hello-Doorbell-cuts-out-when-butto...

We did NOT want to pry open sealed our Nest Hellos, as described in this iFixit post: