10-07-2022 09:33 AM
Hello,
I have a Nest Hello Doorbell with the peeling issue on the front of it. Is there a fix for it?
10-07-2022 09:55 AM
Hey there,
Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience.
Best regards,
Brad
10-07-2022 10:27 AM
Wow very disappointing that there is a defect in workmanship that lots are experiencing and you guys are refusing to help. I will take my business somewhere else.
10-10-2022 08:14 AM
Hi there,
Just checking in to see how the conversation is going. Sorry to hear that we weren't able to offer a replacement. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
10-11-2022 08:44 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad