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Nest Hello Doorbell

CommandoBo
Community Member

Hello, 

I have a Nest Hello Doorbell with the peeling issue on the front of it. Is there a fix for it? 

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience. 

Best regards,
Brad

CommandoBo
Community Member

Wow very disappointing that there is a defect in workmanship that lots are experiencing and you guys are refusing to help. I will take my business somewhere else.

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Sorry to hear that we weren't able to offer a replacement. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad