Nest IQ Outdoor stopped working

[MG70]

My Nest IQ Outdoor stopped working (out of the blue).

Reset didn't work (no light), some days of the power, didn't work.

Checked the USB cable with my phone, did charge / seems to function.

I think I have this device for almost 2 years. It's installed on a location with no direct sunlight and hardly any rain.

Please let me know how to proceed.

PS

Also posted a comment on my NEST doorbel with the film coming off.

Please help me out, it seems there are some serious quality issues at Google / Nest.

If it was an AliExpress buy I might have expected this, but with the Google pricing in mind this is a serious disappointment. (and the time it takes me to follow-up)

[EmptyNester]

Honestly save your time and your blood pressure and just order a used one off of eBay.  These cams break from time to time and they are 100% NOT repairable.   

[MG70]

@EmptyNester,  thanks for your reply.

I personally hate to just throw away stuf, this does not fit the "Corporate Social Responsibility" I expect from companies these days. In my opinion equipment needs to be designed to be repairable, or at least work for 5 / 10 years.

[EmptyNester]

hi MG70,  I 100% agree with you.  I live in an area where we have an electronics recycling place that lets you drop off electronics for recycling.  So I can at least feel a little bit good that it isn't just going into a landfill.

[aatienza]

Hey folks,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie