New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell/Nest protect
In looking for a way to get my newly bought nest doorbell to connect to my newly bought nest protect smokealarms. Cant find a way to get the alarms to signal when someone rings. I thought for sure that was a possibility(?)Just found a thread from abo...
Google Doorbells don't mount correctly. Have major defect.
So I've now purchased 3 of the battery-mounted Nest/Google Doorbells. Two of them broke. And I've read about a lot of other people having this issue. There is a clear defect with the mounting mechanism of these devices. After a certain period of time...
Nest Doorbell Battery
Instalei minha bateria Nest Doorbell direto na energia.Ao acessar o APP informa com o "símbolo do infinito" e uma tomada.Entendo que você identificou que está diretamente ligado à energia, mas após uma semana de uso, é solicitada uma recarga.O que po...
Nest Cam Floodlight Stops Working After Opening New Web Interface
After I started using the new web interface for Google Home (home.google.com) my Nest Cam with Floodlight and Nest Hub Max camera stop working in the Google Home app. I am still able to view my Nest Hub Max camera in the Nest app so I know that it's ...
Nest Computer not working, but App is
I am struggling with my Nest installation, I have a wired Nest Indoor Camera (Gen 1), Wired Doorbell, and Wired Outdoor (not IQ). I am starting to experience intermittency on connectivity to all cameras, there has been no change in Wi-Fi, in fact I h...
Resolved! Nest Floodlight Camera connection error "Couldn't find an assisting Nest Device"
I installed my new Nest Floodlight Camera yesterday .... the floodlights work great, but I've tried EVERYTHING to get the camera to connect to my WiFi but nothing workserror message ~ "We're having trouble connecting to Hallway. Make sure that it's o...
Clips converted to html not mp4
When I created clips and saved them they were always saved as mp4 files, now they are being saved as html files. What changed, why? How do I get back to saving clip files as mp4???
Outdoor cam won’t turn the 180 degrees
My outdoor camera screen has flipped upside down. I have looked for the circular arrow to turn the screen but nothing works. Any ideas?
Nest Doorbell on Multiple Displays
I have Nest Display Hubs in almost every room of my home and recently purchased the Nest Doorbell Battery. Is there a way of choosing what displays announces and shows the Doorbell activation? For example, I don't want the display in my sons room sho...
Nest floodlight update then fails to install
Anyone else have an issue? When installing new camera it updates then it goes to install and fails.I get a message from the app saying something went wrong.When I factory reset it, it goes to downloading now and sets at zero and won't change anyone e...
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