I've seen several reports in this forum of the floodlight camera's battery not remaining charged. If yur floodlight camera's circuit is switched, is the switch on all the time? If it is, then your battery should remain charged. We've had the battery camera (basically the same camera) plugged in for 22 months, and it has remained "Live" and charged the whole time.
If your camera has continuous power, you could try contacting Support starting with this link:
@Juanarcin, thanks for reaching out here in the Community. To confirm, what troubleshooting steps have you done so far? Try restarting your Nest Camera and reinstall your Nest app or Google Home app. Let us know how it goes.
I appreciate the help, MplsCustomer.
Hello Emerson, sorry for the silence. I did try everything above and had no luck. However, for anyone having this issue, I would like to say that I got it to work. What I ended up doing was removing the camera from the flood light wire (power source), I then took an alcohol swab and cleaned both connections (on the plug and in the camera. I then made sure I dried them both well and replugged. Everything seems to be working fine now. Thanks again!
Thanks for getting back to us and we appreciate you sharing here the steps you have done to resolved the issue. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.