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Nest door bell wired

PG3
Community Member

Doorbell quit working. Had to upgrade my transformer to 16 volt 30 va. My old one was a 16 volt 10va and was losing power on over load protection. 

6 REPLIES 6

gilleslibre
Silver Product Expert
Silver Product Expert

Thank you for letting us know. 

MplsCustomer
Bronze
Bronze

@PG3 

Many customers in this forum have reported the same upgrade to their transformer with both the older Google Nest Hello Doorbell and the newer 2nd Gen Google Nest Doorbell. We did the same a couple of years ago. Perhaps Google Nest needs to update their transformer requirements.

zoeuvre
Community Specialist
Community Specialist

Hi folks,

 

@PG3, how's it going with your Nest Hello? I hope you've already gotten the answer you are looking for. In case you have an update, let us know and we'll be happy to help.

 

I appreciate your help, @MplsCustomer
 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hello PG3, 

 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

Thanks,

Zoe

PG3
Community Member

I don’t need help I was just saying what I done to fix mine. Works great no problems.

EmersonB
Community Specialist
Community Specialist

Hey everybody,

 

We appreciate you getting back to us and we're glad that it's resolved now. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

 

Thanks for answering, MplsCustomer, gilleslibre and Zoe.

 

Regards,

Emerson