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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 177 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15896 Views
  • 0 replies
  • 6 kudos

3 weeks the home app has been down

Nearly 3 weeks now and not able to use cameras through the home app with repeated correspondence to so called google support experts. If you're in the market for a security camera just do not buy google nest battery cameras they are a travesty of the...

Anonymous by Not applicable
  • 628 Views
  • 3 replies
  • 0 kudos

What to do when nest outdoor cam with battery dies?

What to do with a nest outdoor camera with a battery that is completely dead? It won't charge and won't hold a charge is just off and unavailable. Is there some way to replace the batter in it? I'm 100% sure the battery is dead, I tested everything m...

kittermant by Community Member
  • 2540 Views
  • 10 replies
  • 0 kudos

Doorbell Chime

Hello, I would like for the chime to still be heard on all my other hubs in the house, however, I would like to turn off the 'Someone is at the front door' sound that comes through. It feels a little redundant with already receiving the doorbell chim...

Doorbell Was Blue On Install, Not Working After Update

So I've been trying to set up a nest doorbell for most of the evening.Earlier I got to the point where the light was blue and ready for setup. I got into my Google Home app and started setting up the doorbell.Everything was connecting to Wi-Fi in the...

Wtfbingo by Community Member
  • 665 Views
  • 3 replies
  • 0 kudos

Cam not recording events or continuous video

I just bought my camera recently and the camera was not picking up activities. When it does pick them up, it's only partial activity. I maxed out the event duration in my settings. Then I upgraded so I could get full video history. I can't see the fu...

Russ13F by Community Member
  • 2437 Views
  • 6 replies
  • 0 kudos

Won’t connect to internet

My nest outdoor cameras will not connect to Wi-Fi, just went out and will not reconnect. Everything else is working fine. Spoke to internet provider and they see no issues.I really am mission my cameras. I’ve tried all of the troubleshooting advice a...

Gailchaney by Community Member
  • 1454 Views
  • 4 replies
  • 1 kudos

floodlight camera offline for days

My camera went offline on Saturday and has yet to get back online. My doorbell which is further away from the router than this camera is working fine. I have had no issues with the camera until now. The light on the floodlight camera is green so it's...

Shu3 by Community Member
  • 1529 Views
  • 5 replies
  • 0 kudos
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