doorbell wont connect to wifi

[brna227]

doorbell wont connect to wifi after getting new modem. outdoor camera works fine but doorbell wont connect.

[RXShorty · Accepted solution]

Hi @brna227 

Does your new modem come with different WiFi settings?
You can always try a factory reset and set up the device like a new device.

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. Were you able to see the response above? How's your Nest Doorbell? keep us posted.

I appreciate your help, @RXShorty.

Best,

Jenelyn

[Jenelyn_O]

Hi brna227,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn

[Jenelyn_O]

Hey brna227,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn