Nest Indoor camera connectivity issue

[chinaon]

Hello 

We have a nest indoor camera used as a baby monitor since fall 2020. Over the last few weeks we have noticed increased difficulty keeping our camera powered on with the original power cord. It does not seem to be a problem with the Wi-Fi as this also occurs at other locations and no light present on the camera. At times it seemed positional, had been working when the camera was tilted horizontally, however as of yesterday it no longer works, regardless of position. Is there a place where I can purchase a new cord? I have had trouble finding one online. Thank you

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I hope we can find a solution together. Do you still need help with this issue?

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.