I recently set up 3 cams at my home and noticed that if I try to view them using the Google Home app for IOS on my iPhone, it's really really spotty. The live feed cuts out consistently. Alternatively, if I view the same cams on the Google Home app for Chrome on my desktop, I get stable and consistent live feeds. My phone has strong wifi with no dead spots, so it's not my phone connection.
Has anyone else noticed this? Is there a better way to connect ... as in ... does the older Nest app do a better job than the new Google Home app?
Ty if anyone can help. Cheers!
Sorry to hear you're experiencing this. The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. You are not able to add it to the Nest app, I am afraid. Have you tried to restart your camera? Thank you for your continued patience, and support.
Yep, I've restarted all cams - although that really wouldn't have much to do with the problem given that my live feeds are stable when viewing them on a Chrome desktop browser, meaning there is no issue with the cams. The issue is trying to view live feed via IOS on my iPhone.
In both cases, I'm using the Google Home app ... via strong wifi ... except that IOS is not stable.