Having issues with a downloaded 5 min video clip from my nest camera which has no audio content. However watching the video clip from full history has full audio content.
Is there a max time limit a video clip can have audio included?
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I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Are you referring to the up to 5:00 minutes with clips?
That is correct, smaller sized clips have audio. Is there an audio issue for longer downloaded clips?
As stated had no issue with audio playback from full event history, only when clip is downloaded.
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.