My outdoor camera stopped working all of a sudden. We've tried unplugging and plugging it in again, but it doesn't seem to be working. We've had the camera for 2 years and hadn't had a problem until now. Please advise...
Our outdoor is having significant issues - the hub keeps intermittently showing 'camera is offline', is 'off' or 'feed not available'. It's getting really frustrating! I have rebooted both devices, but still persists.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that your camera is not working! I would love to help find a solution to this issue.
Is the Camera powered on? Is it receiving power?
Does there seem to be any physical damage on the device?
Can you see any lights on?
Was it recording an event and died?
What other troubleshooting steps not mentioned here, have you done?
Please let me know if you need further assistance. I look forward to your response.
Hmmmm, I'm not sure what is going on but for the last do weeks or so my older Nest cams are going of every day or night for about 30-60 minutes at a time. The strange thing is out of my 5 cams only 1 or 2 go offline at a time.
Hi folks,
It looks like there aren't anymore updates for this thread, so I'm going to go ahead and lock it. If anyone has any other questions or concerns, feel free to create a new post.
