Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Hi,My doorbell button has stopped working. The video works. I have fully charged the doorbell and did a factory reset, however, the button is still unresponsive.Google technical team seemed surprised to hear that I wanted the device repaired or repla...
I’m trying to recover/reset my password. I have requested an email with a link to reset but I never receive one.
Several nights ago I noticed that my camera started streaming Night Display even though I had deactivated that setting on all my cameras (I have 5). When I turn night display off, I just get a black screen that shows white borders on the right and le...
I switched networks provider and need to reconnect but isn’t working
I have problem with my device not downloading update. Device connects to Wi-Fi after factory restart. However, the app monitoring the download update only registers 0%. The app times out and terminates the download displaying the following error mess...
My Nest hub volume gets turned down low when some users (my kids) interact with it. When it’s left below 20% the Google doorbell isn’t heard. So when it’s rung the digital announcer is not audible in the room on this device. I really need to set a mi...
We bought a set of Google Nest indoor/outdoor battery powered cameras and a Google Nest Hub in Canada. Unfortunately we had to move back to the UK and now the cameras don't seem to work. Is there a way to get them functioning again?
I have the sam eproblem with my 1st get Nest camera
Servers are going offline frequently, all my camera go offline. Not great for a paid for service. Even worse, I have one camera that clearly has poorly coded firmware, and never comes back online when the servers go back up, and it needs a power cycl...
Hello on the google home app indoor ring chime is gray and we’re not able to turn it on. Everything else is working and connected to WiFi, can you help?