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Re: Nest shortly visible in teh Home app but dissappeared

petrnalevka
Community Member

I have the sam eproblem with my 1st get Nest camera

3 REPLIES 3

petrnalevka
Community Member

Hello, 

I had my 1st gen Nest camera shortly visible in the Google Home (I'm on version 3.29.157.6 and I have the public preiew beta version) app but now it is gone. I did factory reset all my (I 4 of them) Nest Protect devices and re-added them again into my Nest app under the same account and Home, but this did not fix the issue. My Nest account is fully migrated to Google account. What can I do?

Hello petrnalevka, 

 

Thank you so much for posting. I understand that some Nest devices are shortly visible in the Home app but disappeared. No worries, I'm here to share more information. 

The Nest Protect integration within the Google Home app is still being refined. To provide early access and gather user feedback, it's currently available in the Public Preview version. To learn more, check out this announcement: Introducing new support for smoke & CO and locks in the Google Home app Public Preview

If you have more questions, feel free to write in this forum.

 

Best regards,

Daniel 

petrnalevka
Community Member

Hello @moralesvicente many thanks, I uderstand that this is an early access feature, I did even see my device for a short while, but now it is gone, I'm part of the public preview, have the lab icon on the main screen, but do not see the device anymore.. Many thank!