10-04-2025 04:56 PM
Wow. Greedy. Drop the ball. How does the new camera not work with the old flood lights. Not even selling new flood lights. Ridiculous. Bad customer support.
Answered! Go to the Recommended Answer.
10-08-2025 04:52 PM
Hi JLGMIA,
Thank you for posting in the community! I understand how inconvenient it is that the Nest Cam Outdoor (wired, 2nd gen) doesn't offer the floodlight accessory you need and isn't compatible with your existing floodlight setup. It’s completely understandable that you feel that way, especially since the accessory isn’t available for purchase separately. I’m glad to help you with this!
Although we currently don't support this specific accessory compatibility across product generations, I know the importance of this feature and how much it would enhance your setup. I deeply value your sharing your feedback, which directly helps us prioritize future development and accessories.
Let me know if you have more questions.
Best regards,
Jenniffer
10-08-2025 04:52 PM
Hi JLGMIA,
Thank you for posting in the community! I understand how inconvenient it is that the Nest Cam Outdoor (wired, 2nd gen) doesn't offer the floodlight accessory you need and isn't compatible with your existing floodlight setup. It’s completely understandable that you feel that way, especially since the accessory isn’t available for purchase separately. I’m glad to help you with this!
Although we currently don't support this specific accessory compatibility across product generations, I know the importance of this feature and how much it would enhance your setup. I deeply value your sharing your feedback, which directly helps us prioritize future development and accessories.
Let me know if you have more questions.
Best regards,
Jenniffer