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Nest Outdoor Wired (not IQ) goes offline

bch
Community Member

It very frequently goes offline.  My other devices and cameras are fine.  Started a few days ago. Did a speed test with my phone right beside camera and it's at 35 to 40 mb.  No other devices are experiencing this. 

Tried rebooting as well.

3 REPLIES 3

gilleslibre
Silver Product Expert
Silver Product Expert

I had a similar problem with one of my five cameras. I added a wifi extender in the area of the camera and it resolved the problem. 

bch
Community Member

Thanks for the reply!  I have thought of that, but signal seems good. Getting at least 35mb right at the camera, which should be ok?   

gilleslibre
Silver Product Expert
Silver Product Expert

I'm sorry, I don't know. My Internet service is of 400 Mb but I don't know what the throughput is at the camera.