I had 2 nest IQ outdoor cameras just stop working after a few years and the company's response after them draging out email after email after email asking me to take pictures and videos then to tell me sorry you just wasted $800plus. DONT BUY THEIR CAMERAS THEY ARE HORRIBLE........ BUY RING or Honeywell THEY LAST LONGER
A call to Google/Nest support is like going down a rabbit hole. For years I've converted many friends and colleagues to Google devices. I regret that very much now. After the experience I've had I'll never buy another Google device. I'm asked all the time about my phone (currently Pixel 6 Pro but other Pixel phones prior), my thermostat (Learning Thermostat) and multiple cameras and if I like them. I tell them I love the phone and thermostat, but the cameras are junk and I'll never own another Google device because of the poor customer service I received with my camera issue. Absolute worst customer service I've ever experienced. I've been an avid Google supporter for years and I'm through with them because of their pathetic service.
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