04-18-2022 01:30 PM
If you reactivate your subscription to nest will you have access to date from prior to the reactivation such as if I activate it today can i see the video from 7 days ago?
04-18-2022 04:31 PM
Our experience has been that a Nest Aware subscription gives you access to recordings starting with when the subscription starts. One customer recently posted saying to do otherwise would mean that Google Nest was recording without our permission.
04-18-2022 08:42 PM
The recorded video history will begin the day of re-activation. No past video.
04-22-2022 08:13 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
Thanks for your help, Rubes!
04-22-2022 10:26 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad