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Nest Video history

steven1995
Community Member

If you reactivate your subscription to nest will you have access to date from prior to the reactivation such as if I activate it today can i see the video from 7 days ago?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@steven1995 

Our experience has been that a Nest Aware subscription gives you access to recordings starting with when the subscription starts. One customer recently posted saying to do otherwise would mean that Google Nest was recording without our permission.

Rubes
Gold Product Expert
Gold Product Expert

The recorded video history will begin the day of re-activation. No past video.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, Rubes!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad