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Nest Wired Camera started going offline

corenp
Community Member

Have one of those networks that changes on it's own from 2.4 to 5g, impossible to isolate the bands or set-up guest networks. Set up new wired camera, worked great for a month and in the past 4 days it has gone offline twice for more than 12 hours each time. This is a vacation house so I cannot be there to physically reset the camera everyday, and I hoped it would remain reliable. 

Any suggestions?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.