Nest Wired Doorbell

[MJRam]

Nest Doorbell Wired

I have replaced my existing mechanical doorbell with Nest Hello. It worked like a charm for a week and then the chime stopped working. On checking the mechanical chime connection, the wire connected to FRONT was burnt and spring was out. I have shared images to the customer service team.

Any ideas what can O do to fix this?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.