cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest app

gt89
Community Member

Hey Everyone,

have the nest app with my doorbell camera and have nest aware purchased  I recently purchased two nest floodlight/camera and do I need a new subscription ? I having a hard time though I can add camera to my nest app. any help would be much appreciated 

thank you

8 REPLIES 8

Rubes
Gold Product Expert
Gold Product Expert

If you’re referring to the newest/latest camera releases, those devices only support the Google Home app. The original Nest app won’t work unfortunately.

gt89
Community Member

thanks for the heads up I assume I could under ny nest app I can add other camera. was hoping to get video history etc I now only get live for the 2 camera I installed not happy 

 

BG
Bronze
Bronze

Your Nest Aware subscription works with any camera/doorbell, the new Nest Cameras' and newer doorbells only work with the Google Home App. Many threads on this and is quite an issue. However, Google did announce that they are going to launch a web version of the Google Home products in 2022 (which probably means next November/December a year from now)

pjglad
Community Member

Ready Fire Aim

Exactly

gt89
Community Member

lol

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.