Nest cam battery cant set up

[Kungfukiller]

Hi all, 

Trying to set up a nest outdoor cam.  I already have 3 others.  Going through setup I get to the finishing up prompt then it fails and says cant communicate with Google. Phone and app are up to date.  Already reset multiple times. 

Thanks for any help  

[MplsCustomer]

@Kungfukiller 

Maybe there are problems right now on Google Nest's servers. This post reports a similar problem communicating with Google Nest's servers:

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-completing-migration-to-Google-Home/td...

You could try contacting Support, using the link and instructions in the post below:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Lance_L]

Hi folks,

@Kungfukiller, thanks for reaching out to the Community. I wanted to check if you still need help with the Nest camera. Were you able to contact the support team as suggested by MplsCustomer above? If yes, how was it?

Also, you can check out this guide to help you troubleshoot connecting to the app during setup.

Keep me posted.

I appreciate the help, MplsCustomer.

Best,

Lance