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Nest cam charging slowly

MajorDomo
Community Member

I'm getting the slow charge message on my camera when I plug it in to recharge.  I tried two different cables (I have two cameras).  Seems unlikely that both cables would be faulty.  

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@MajorDomo 

I've seen a couple of other reports like this in this forum.  You could try contacting Google Nest Support, starting with this link, for replacement cables and/or cameras:

https://support.google.com/googlenest/gethelp

Hi folks,

 

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

 

I appreciate your help here, MplsCustomer.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey everyone,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie