Nest cam no video

[ACB]

Home and Away screen comes up but no live video, troubleshooting leads me to error, camera connected to another account, but am unable to factory reset or have option to delete device

[Anonymous]

Good luck getting an answer or a fix...Google cameras and the home app aren't fit for purpose never have been never will be. Mine have been faulty for over a year. If you're a prospective buyer take heed of the plethora of ongoing complaints and buy another brand. Google sell garbage then abandon the consumer.

[EdmondB]

Hello everyone,

@ACB, I’m sorry to hear you’re having trouble with this. No worries; let me help you out. Just a few questions: Which app are you using to access the camera? What type of Nest Camera are you using? Have you checked if you are signed in with the correct email on the Nest or Google Home app?

@Anonymous, we'd like to look more into your case if you could share more information. As well, we'd appreciate it if you could keep your comments kind and productive to those seeking help. Thank you.

I look forward to your response.

Best,
Edmond

[EmersonB]

Hi folks,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information we're asking above. We'd be glad to hear from you.

I appreciate the help, Edmond.

Regards, 

Emerson

[Princesss]

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Best,

Princess