Nest cam only charging slowly

[CavoodlesofNSW]

My nest cams usually charge from 7% to 100% in 4 hours. Today one of my camera’s was on 7% when I plugged it in for charging it said it would take 15+ hours to complete to 100%. It said my cord was not the one that came with the box, when it is and it would only slowly charge because of this. How can I fix this?

[MplsCustomer]

This post is reporting the same problem.  Something is wrong:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Battery-camera-charging-problems/m-p/94...

[MplsCustomer]

Do you have the charging cord plugged in with the cord feeding towards the FRONT of the camera?

[Sewwhite58]

Same issue here with short battery life and trickle charging forever.  Purchased 2 cameras one is fine one is not.  Suspect it’s a defective device and need to return….

[MplsCustomer]

Maybe Google Nest has some defective charging cords/adapters. The other post I linked to above was resolved with a replacement charging cord.  Or maybe some of their batteries don't charge well.

We've had a Google Nest Camera (Battery) since Sept. 2021, plugged in with the optional 10-meter power cable and the battery stays at 100% with the camera always "Live", in temperatures down to -18 degrees Fahrenheit.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.