Nest cam video history

[Jamesielliott]

Hi - my nest cam video history only seems to go back a few hours and it progressively deletes as new events are recorded. I have on camera on the front door. How do I retain video history for longer so I can see the last few days? 

thanks. James. 

[MarieF3]

I am also having the same issue and would like to know how to look at footage from the previous day. 

[MplsCustomer]

Do you have a Nest Aware subscription, or are you relying on the free event video history, which only covers events that occurred in the most recent 3 hours?

https://support.google.com/googlenest/answer/9681538?hl=en

[Jamesielliott]

Thanks

[aatienza]

Hey folks,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[Jamesielliott]

Thanks - I was disappointed to to hear I could only see 3 hrs of history without paying a subscription ( not clear when purchasing) but it’s evidently my only option so I have gone ahead and subscribed. No further help needed!  

[aatienza]

Hey Jamesielliott,

We understand. Let us know if you have other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie