Nest cam will not connect

[Mark14]

I cannot get my nest indoor cam to connect. It keeps telling me the password is wrong but I know the password is not wrong. It tells me to try and set it up on my computer by using a USB, but apparently the Mac set up they have is outdated and doesn’t work. End result, there is no way to connect the camera. 

[Sadieladie]

I am having the same problem! I'm going to bring me remove the doorbell off the account and put it back on it will connect but then automatically disconnect non-stop from the nest app. Super annoying not worth the money

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 

Brad.

[Dunbarjh]

I’m having similar problem. Brand new nest indoor wired cameras. Get through Google Home setup process to entering Siri password but it can’t connect. Tried a dozen times and verified password. Also made sure other devices (phone, tablet) are connected to same network and operating correctly. Tried using nest app but it tells me I have to use Google Home. Help!

[Dunbarjh]

Edit: not Siri passwoed. The Wi-Fi passwoed. 

[Mark14]

Yes please.  

[kookaburra23]

I am having the same problem, camera will not connect on google nest hub 

[aatienza]

Hey kookaburra23,

I'm sorry for the delay. When did it start happening? What's the exact error message are you getting? Also, have you tried any troubleshooting steps to fix this? Keep us posted.

Thanks,

Archie

[aatienza]

Hey kookaburra23,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie