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Nest cam with floodlight and Nest app

mike7
Community Member

I almost can't believe Google is forcing users into the Google Home app to operate the Nest Cam with Floodlight. I say almost because of course I can believe it - Google doesn't care about the Nest user base at all. There is nothing on the packaging for this camera that indicates someone with Nest brand legacy products will have to use a completely separate app to monitor their one Google camera. This may be the dumbest thing I've seen so far with Nest's transition into a Google product - unfortunately Google has plenty of time to impress me anew with more disappointment, and I'm sure they will.

I don't want to have an integrated platform with my "speakers," as someone mentioned on another thread, because I don't have any Google speakers. I have a ton of Nest products, though, and the Nest app works very well. I'll just continue using my legacy Nest products and return this garbage to Home Depot.

So far Google has discontinued Nest Secure, replaced the fantastic Nest wired camera suite with this wireless trash (there is no comparison regarding quality), and is now phasing out the unusually reliable Nest app. Guess I'm looking at another brand for complete home security when we move again, since Google will no doubt completely ruin what's left of a great home security brand in a couple of years or less. Thank you for absolutely nothing.

3 REPLIES 3

junwangucr
Community Member

can't agree more! Nest app worked fine, this google home app has millions of problems.. I can't believe they are forcing us to use something that is not working... can't connect to camera... very frustrating!!!

kayotic_cuban
Community Member

I can't agree more.  Google comes in and screws things up.  The Nest App is user-friendly as opposed to the Google Home App; that sucks.  I wish Google/Nest was upfront in their product description and explained that the Nest Cam with Floodlights would not appear in the Nest App. Like most others, I probably would not have purchased it; I likely would have bought another Nest IQ.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.