3 hours ago
My second generation nest cam has worked well for 3 years. We brought it inside to charge it and it won't charge. I've watched videos and looked at the nest cam forum and we cleaned the prongs with alcohol and we restarted it by pressing the little white button at the top. When we press that button for 5 seconds, a white light comes on, but the minute we stop pressing the button it all goes dark. Do you recommend a hard reset now? Or do you think our camera is just dead after 3 years?