Nest cam

[May2]

My outdoor battery nest cam has gone off-line.I have followed instructions but it still will not go back online

[EmptyNester]

I think your best bet is to speak with an actual Google Nest tech.  You can get one on the phone using this link.  Be ready to spend about an hour as the process of debugging something like this can take a while.

Here is the link to start the process:

https://support.google.com/googlenest/gethelp

[aatienza]

Hey May2,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

I appreciate the help, EmptyNester.

Thanks,

Archie

[aatienza]

Hey May2,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey May2,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie