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Nest camera thinks airplane noise is a person talking

rxm108
Community Member

We love our nest cameras and doorbells, but our outdoor nest camera always thinks faint airplane noise is a person talking.  Is anyone else experiencing this?  We've had both products across 2 homes for years and it just started happening this year.

5 REPLIES 5

EmptyNester
Gold Product Expert
Gold Product Expert

Hi rmx108.  I live near an airport and my Nest cams (get 1) have had that problem ever since I got them about 4 years ago.  I just don't use that alert setting because I can't trust it.  And of course it usually triggers at 11PM or 6AM

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @EmptyNester. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.


Thanks,
Steve

rxm108
Community Member

Yeah, the first question is "when will this be fixed?".  Second question is "Is SteveT1 a bot?".  Concern would be that this has been going on for 4 years from EmptyNester's perspective and it's still not fixed 

Brad
Community Specialist
Community Specialist

@rxm108

 

None of us are bots, we all live and breath. I can assure you that! And as for when this issue will be fixed, there is no ETA or solution at this time. Please provide your feedback on the issue in the app if you choose too. Thank you for your patience!

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.