Nest camera turning off

[Shainanab]

The camera is not showing video. It turns on. Solid blue light. Then blinks blue and then goes away. And then starts it over. I have deleted and re added it and it is still doing it. 

[ByronP]

Hi Shainanab,

Thank you for posting in the community. I apologize that your Nest Camera is not displaying video and is showing a blue light. I appreciate the troubleshooting efforts you've already taken. I understand how frustrating it must be, and I'm here to help.

To further assist you, I need to ask a few questions:

• What model of Nest camera do you have?

• When did the situation start?

• Are you getting any error messages?

• How far is the camera from the router?

• Do you have other Nest devices in the house?

• Do other devices experience slow internet speeds?

• For cameras with the status light turned off, have you tried to move the camera to a different power outlet?

Please keep me posted. I'll look forward to your response.

Regards,

Byron