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Nest camera will not turn on after it was unplugged!

Mdeitch
Community Member

I used the nest indoor camera flawlessly for the last year and 7 months. I never had an issue with it. We are in the process of moving and I unplugged the camera to move it to repair the drywall that it was mounted on and after I plugged it in it will not power on! I called the support line and they did all the troubleshooting they could and said the issue is with the camera. I found out my warranty expired this past April. I am very understanding but I believe if I pay $130 for a product I should be able to at least unplug it without it breaking. I’m very frustrated and any advice would be welcome.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.