05-06-2023 05:10 AM
I’ll get a notification of someone seen, but won’t show it when I go over to history.
Quiet day at home no updates at this time.
I hit refresh- but still no change.
it does this on both cameras and door bell.
05-06-2023 03:40 PM
I am having this same issue!! I even signed out of home, deleted the app and redownloaded it with no fix. Hopefully Google can fix this ASAP.
05-06-2023 08:48 PM
Currently i have nearly 40 emails in correspondence with google support dating back 2 weeks. The whole time ive been telling them its their home app the whole time as per usual Google are blaming everything else except their app and their products. Just more google rubbish everything google is just rubbish only fit for the rubbish tip.
05-06-2023 08:53 PM
I have tried absolutely everything and nothing at all works its been 2 weeks now.
05-06-2023 09:14 PM
I have read hundreds of complaints on different social media sites about this happening. Googles engineers have idea they are bewildered by it all i think it is actually beyond their pay grade.
05-18-2023 07:36 AM
Thank God I’m not the only one
07-19-2023 01:15 PM
Hi folks,
Thanks for reaching out and sorry for the delay. Could you all try to reinstall the Google Home app again and observe if it makes a difference. Using another phone will also help us isolate this.
Regards,
Juni
07-22-2023 02:02 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni
07-23-2023 02:06 PM
Hello again,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Best,
Dan