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Nest cameras

Chad78
Community Member

Literally can have a propane truck pull in my driveway and I don’t get a single alert for any sort of motion these cameras suck

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Chad78 

Are your cameras the newer Google Nest Cameras (Battery) or the older Google Nest Outdoor Cameras? If you have the newer battery cameras and they're running on battery, some customer posts in this forum report that because the cameras are in "Idle" mode when running on battery, they don't always wake up in time to detect an event.

S3bryan
Community Member

In addition you also want to go into the camera settings itself and set up areas of notification.  Within each camera you can set up a Perimeter to notify you meaning if someone comes in the driveway it will notify you it will also notify you of every other type of a movement which can be annoying. Check the settings and what type of alerts you want to receive. See if this helps

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for chiming in, MplsCustomer and S3bryan. I appreciate your inputs. 

 

Chad78, I'm dropping by to ensure if everything is covered here. Feel free to let us know if you still need help. 

 

Best, 

Melba

 

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

As we got our resolution here, I'm going to mark this one as resolved. Thanks for the help @MelbaDT. If anyone has any other needs, please feel free to open up a new thread. Thanks!
 

Regards,

Steve