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Nest can and doorbell cameras

Febbie
Community Member

Can’t get my nest cam or doorbell cameras to connect to my iPhone this is a waste of money 

4 REPLIES 4

FuriouS
Community Member

Its pretty simple.  make sure the devices are factory reset. download the google home app. click add. enter the details

 

Brad
Community Specialist
Community Specialist

Hey there,


Thanks for bringing this up to me, I'd love to take a look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.


Best regards,
Brad

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Febbie, it's us again, I'm bumping up this thread to ensure that everything is covered here. Aside from restarting, you may reset them to the factory default. Let us know how it goes.

I appreciate the help, FuriouS and Brad.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Febbie,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
  
Thanks,
Emerson