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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 273 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16097 Views
  • 0 replies
  • 6 kudos

Indoor cam won't connect to wifi after hub upgrade

Just got a new wifi hub from Virgin (Hub 4) and managed to connect my Nest thermostat with no problems but I can't connect the Indoor Camera to the wifi. Have tried resetting it, connecting via computer and various other suggestions in the troublesho...

happymum27 by • Community Member
  • 1359 Views
  • 5 replies
  • 0 kudos

Outdoor camera linked to another account

I got an outdoor camera two years ago. We set up a nest account and them added a nest thermostat.The camera was uninstalled while renovating and when we put it back up, I tried to log in and couldn’t, so tried to migrate to Google.Now I can’t add the...

LynetteB8 by • Community Member
  • 2041 Views
  • 8 replies
  • 0 kudos

Indoor camera speak too low to be heard

Just purchased a new wired indoor camera. Everything seems to work except the camera speaker. The chime sounds loudly when the speaker is activated, but the volume is too low to be heard even while standing next to the camera. The microphone volume i...

ScottT by • Community Member
  • 853 Views
  • 3 replies
  • 1 kudos

Resolved! Camera works but Nest doesnt ring the inside doorbell

Hard wired Nest doorbell recently stopped ringing the inside doorbell. The Nest otherwise completely works. If you touch the two outside wires together it rings the indoor doorbell (the doorbell is not broken).I checked all the wiring.I worked throug...

KyleWSith by • Community Member
  • 4568 Views
  • 6 replies
  • 1 kudos

Resolved! Nest Cam Battery - Night Vision

After having every Nest cam from the beginning and upgrading along the way, I upgraded and added my outside IQ cams with the new Battery cam, which I thought was awesome because I do not have external power on a few sides of our home.Installation was...

Next Doorbell chipping

Hi there. We have our doorbell for about a year now and we love how well it works, however it started to peel and chip at the front. Don't believe it should be happening so soon, so we decided to inquire. Thank you!

Resolved! Nest Doorbell (Battery) is not charging

HiI have a similar issue that I see others have reported, that the Nest Doorbell (Battery) won't charge when unmounted.Had it fully charged before mounting it the first time, and how I want to charge it again.I have tried several chargers and cables,...

Replacement power cable Nest Cam IQ

The power cable supplied has stopped working and I require a new one. I had been in communication with support at Google but they are not responding to emails.How do I get a replacement cable for my very expensive Nest Cam IQ now they aren't listed f...

jmah by • Community Member
  • 748 Views
  • 2 replies
  • 0 kudos

Problem connecting to cloud

I am trying to RE-connect my nest doorbell (battery), it was going and then kept going offline. I have since rectified that by purchasing Nest Wifi (Tripple Pack) and have since had problems trying to reconnect the doorbell.Error Message: Problem con...

MTibb by • Community Member
  • 1634 Views
  • 5 replies
  • 0 kudos
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