Nest door bell Connecting to joining device error.

[paras0912]

Hey guys, 
I recently purchased the google door bell. It worked all fine when I installed it. But, as soon as I changed the wifi ssid and the password everything became upside down. 
The bell does not connect anymore, just says connected to joining devices and then something went wrong. 
I have a couple of smart devices at home like the nest hubs, a google assisted HK sound bar, a robo vac.
As mentioned in previous threads, I tried to turn all of them off and connect still no success. 
I created a new home and tried to connect the bell first, still no success. 
It gives me the same error again and again. 
Please help me. 

[MplsCustomer]

@paras0912 

Did you do a factory reset by pressing the reset button for at least 12 seconds before attempting the reinstall?

https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-doorbell-battery

[EmersonB]

Hello everyone,

@paras0912, thanks for reaching out. I understand if you can't reconnect your Nest Doorbell to your new Wifi network. What you need to do here is to reset it to the factory default then try adding it back. The link shared above will give you the steps on how to reset your Nest Doorbell. Let us know how it goes.

I appreciate the help, MplsCustomer.

Regards,
Emerson

[EmersonB]

Hi paras0912,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to perform the steps suggested above? We'd be glad to hear from you.

Best,
Emerson

[paras0912]

Hey Everybody! 
thank you all for your replies. 
None of these steps worked. I just had to take it back in and replace it with another one. 

[EmersonB]

Hey paras0912,

Thanks for getting back to us and sharing here your update. Just to be sure, how's it going with your new Nest Doorbell? Were you able to add it to your app? In case you have an update, you know where to find us.
 
Regards,
Emerson 

[EmersonB]

Hello paras0912,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
 
Best,
Emerson

[EmersonB]

Hi paras0912,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Regards,
Emerson