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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 178 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15896 Views
  • 0 replies
  • 6 kudos

Thinking about buying

Greetings,I was thinking about buying the indoor wired Nest Cam, however, I found out that the camera doesn't record video. I think it might record "clips", but that is not helpful. Is it true the cam doesn't record video?Shane.

Shane by Community Member
  • 999 Views
  • 3 replies
  • 0 kudos

Gen 1 or Gen 2?

My cameras are installed, so how can I tell of they are Gen-1 or Gen-2? Is there a method to determine the generation from the serial #?

Newbie by Community Member
  • 1630 Views
  • 4 replies
  • 0 kudos

Video history

I have a total of 3 cameras. One is doorbell and other two are cameras. Today when trying to review history from previous night i can connect for the history on the doorbell and one of the cameras, but the other camera does not connect to history and...

Forgot the email I used

I used a new google email to set up my nest cam and have since got a new phone. Now I don’t know my email and can’t use my nest cam. Any suggestions?

Boltzy by Community Member
  • 1264 Views
  • 3 replies
  • 0 kudos

Nest Doorbell Battery talk and listen stutters

I have just purchased a Nest Doorbell battery, when I start the talk and listen session from my first generation Nest Hub, the audio stutters. I've answered the doorbell a couple of times from a display and this has happened. Just tested it and when ...

aeliboc by Community Member
  • 2338 Views
  • 9 replies
  • 0 kudos

Resolved! Face recognition

my doorbell identified one of my sons. I registered it as a familiar face. now when my second son rings, he is identified as the first. I can't make the 2 identities as unique person. How to solve this problem ?

YannMottaz by Community Member
  • 1329 Views
  • 3 replies
  • 0 kudos

Door Bell (Battery) - Save Events

How can events be saved from the Doorbell?I am using the home app from my phone and there is no option to save or download. Also, is there any live support for Google Nest Products? With Amazon I have a live chat support, anything like that or even e...

Tailsdog by Community Member
  • 858 Views
  • 3 replies
  • 0 kudos
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