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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 105 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15849 Views
  • 0 replies
  • 6 kudos

Nest Doorbell Battery talk and listen stutters

I have just purchased a Nest Doorbell battery, when I start the talk and listen session from my first generation Nest Hub, the audio stutters. I've answered the doorbell a couple of times from a display and this has happened. Just tested it and when ...

aeliboc by • Community Member
  • 2336 Views
  • 9 replies
  • 0 kudos

Resolved! Face recognition

my doorbell identified one of my sons. I registered it as a familiar face. now when my second son rings, he is identified as the first. I can't make the 2 identities as unique person. How to solve this problem ?

YannMottaz by • Community Member
  • 1329 Views
  • 3 replies
  • 0 kudos

Door Bell (Battery) - Save Events

How can events be saved from the Doorbell?I am using the home app from my phone and there is no option to save or download. Also, is there any live support for Google Nest Products? With Amazon I have a live chat support, anything like that or even e...

Tailsdog by • Community Member
  • 853 Views
  • 3 replies
  • 0 kudos

Resolved! Can the new Nest Cam with Floodlight be mounted under an eave?

Hello, I purchased a Nest Floodlight Cam recently and when getting it I learned that the mount is supposed to be on the wall and not under an eave. The problem I have is that there is no backing on the wall so it can't be mounted there. My existing f...

Gary9110 by • Community Member
  • 21472 Views
  • 17 replies
  • 4 kudos

nest indoor cam

Trying to delete nest acc an i dont know where to go everything takes me bsck to google??cant even use stupid camera

debbies59 by • Community Member
  • 874 Views
  • 2 replies
  • 1 kudos

Resolved! T-MOBILE Home Network won’t connect Nest Hello Doorbell

I just got the home network and it has amazing speeds but when I tried to connect my nest doorbell (2nd gen) it doesn’t record movement. I’ve read that it may be due to 2.4ghz and the home network is 5ghz. Luckily I still have my other internet provi...

TiffanyP by • Community Member
  • 4347 Views
  • 4 replies
  • 0 kudos

Do Google Home notifications not have image previews?!?

So I just installed the Nest Cam with Floodlight - it only supports Google Home so I have a bunch, but not all, of my Nest stuff in the Nest app and a bunch, but not all, of my Nest stuff in Google Home.Anyway, am I doing something wrong or... do the...

eisenb11 by • Community Member
  • 2808 Views
  • 4 replies
  • 3 kudos

Nest wired cam can't reach camera

I don't know why this thing is not working, The doorbell video works great. I have reset it, I have redone the whole setup and it still does not show video after setup was done and it was working at first. What can I do besides return this thing? So ...

Dethtoon by • Community Member
  • 1278 Views
  • 2 replies
  • 1 kudos
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