11-28-2021 11:33 AM
Hello,
My brand new Nest doorbell battery can’t connect to assist device. I restarted my iPhone, tried to turn off and on Google Home and Nest in Settings-Privacy-Local Network and nothing is working.
very frustrating!!! Can someone help me with this issue!?
thanks.
11-28-2021 01:01 PM
Just bought the nest doorbell battery - and am also very shocked to find out that it's not fully supported by the assistant devices, such as speaker or Google TV, nor is it appearing in the Nest app/website. What a complete and utter failure on behalf of Google.. well done.. "Google - the greatest advertising campaign for Amazon". Stupid morons.
01-11-2022 12:43 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
01-11-2022 01:07 PM
Of course we still require assistance with this, Brad. The problem hasn't just gone away over time.
Can you tell us when Google intends, if at all, to add the camera feed to Google TV or Google Nest Hubs?
Thanks
01-20-2022 12:47 PM
Hey folks,
This is still an ongoing issue/bug so I do not have an ETA to provide. Please fill out this form, provide all that you can and support will be in contact with you if you need additional assistance.
Best regards,
Brad.
02-10-2022 03:30 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-14-2022 09:27 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.