10-19-2021 10:47 PM
Hi Folks,
I did a factory reset of the Nest Doorbell, now its stuck in flashing white mode, and it never transitions to blue light mode which i need to connect to my wifi. It's been stuck on flashing white for about 3 hours now (when its plugged in to power). I've tried to factory reset it with a pin a few times and the issue still persists. Any pointers?
10-23-2021 07:32 AM
If it's pulsing white, your doorbell is downloading a software update. It shouldn't take that long, so I suspect there may be an issue in that aspect.
If you can, temporarily move your router closer to your Hello. Also make sure that your phone is close to both devices. Or you can temporarily move Hello:
10-27-2021 09:02 AM
Hi there,
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
P.S Thank you for your help, davidking!
11-17-2021 12:58 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.