Nest doorbell camera damaged lens.

[Tizzy69]

We love or door bell camera. It's awesome but unfortunately it sprung off hitting the concrete wall and ground, this has scratched the lens ever slightly creating a blur and no longer crystal clear.

Very annoyed by this happening, is there someway I can have it repaired of replaced.?

Please advise live in Aust.

[mejiacruz]

Hi @Tizzy69 

We’re sorry to hear that your Nest Doorbell lens got scratched. Let’s check this out — could you fill out this Contact Us form and let me know once you’re done.

Regards,

Josh

[Tizzy69]

Hi Josh, form has been completed and submitted as requested.

[mejiacruz]

Hi @Tizzy69 

Thanks for letting me know, we just confirm that we receive your info and one of our experts will contact you shortly, please keep an eye on your email.

All the best,

Josh

[Tizzy69]

Hi Josh, 

There has been no contact as yet.

Regards

[mejiacruz]

Hi @Tizzy69 

I apologize for the inconvenience. I just discussed this with my team of experts, and they will be emailing you in a few minutes.

Please let me know if you are not contacted today.

All the best,

Josh