Nest doorbell is peeling

[Penguin-Snacks]

Doorbell is peeling and it looks aweful. Is there a way to fix this?

[MplsCustomer]

@Penguin-Snacks 

There are over 360 posts in this forum on "peeling" Google Nest Hello Doorbells. Google Nest says they "cannot" replace them if they're beyond the 1-year warranty. We bought a silicone "skin" on Amazon to cover the peeling shards on our 2-year-old Nest Hello.

If your brand-new 2nd- gen Google Nest Doorbell (wired) is already peeling, you would be covered by the warranty and could contact Google Nest Support (or return it to your retailer):

https://support.google.com/googlenest/gethelp?hl=en

[Brad]

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience. 

Best regards,
Brad

[Brad]

Hi there, 

Just checking in to see if you have had a chance to fill out the support form? Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[aatienza]

Hey folks,

Do you still need help with your device? if so, please fill out this form.

I appreciate the help, Brad.

Thanks,

Archie

[aatienza]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie