I have been using the doorbell for just less than a year. After the current charge, I am unable to reconnect it to the metal plate. It wasn't an issue before but for some reason I can do it now.
Thanks for reaching out here in the Community. To properly mount your Nest Doorbell (Battery), you may watch it on Youtube "How To Install Your Battery-Powered Nest Doorbell Wire-Free" and skip it to 3:25 seconds. Let us know how it goes.
