10-21-2022 07:15 AM
I have just started setting up a new Nest Doorbell and trying to get the notifications to work. I have noticed that I am only receiving notifications when my iPhone is locked, and not when I'm am actively using my phone. Am I getting any setting incorrect?
10-21-2022 10:03 AM
If this happened to me, I would try rebooting my iPhone and if that didn't help, deleting and reinstalling the Google Home app.
10-21-2022 04:09 PM
I think this might be an iPhone setting and not a google home app setting. I just googled "iphone not getting alerts when I'm on a phone call" and a lot of hits came up. Here is one of them...
10-22-2022 10:19 AM
Hello everyone,
@YaoXian checking in to see if you still need assistance with this. Let me know if you have any additional questions from here.
@MplsCustomer and @ EmptyNester I appreciate your help.
Regards,
Emerson
10-25-2022 11:24 AM
Hi YaoXian,
How's it going with your Nest doorbell?. We hope you've got the answer you're looking for. Let us know if you have more questions in mind.
Best,
Emerson
10-26-2022 12:03 PM
Hey YaoXian,
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Thanks,
Emerson